Privacy Policy

Last updated: May 2026

This Privacy Policy ("Policy") explains how Eminent Airways ("we," "us," or "our") collects, uses, protects, and shares information obtained through ("Site") and any related services, including private aviation charter bookings, aircraft management, and concierge services (collectively, the "Services").

We reserve the right to update this Policy at any time. We encourage you to review this page periodically to stay informed of any changes. Continued use of our Site or Services following any update constitutes your acceptance of the revised Policy.

1. Information We Collect

In the course of providing luxury private aviation services, we may collect the following categories of personal information:

Personal & Contact Information

• Full name, email address, phone number, and mailing address

• Government-issued identification, including passport numbers, where required for flight manifests or regulatory compliance

• Date of birth and nationality when required for international travel

Travel & Booking Information

• Flight itineraries, departure and arrival locations, and travel dates

• Passenger manifests and special travel requirements

• In-flight preferences, catering requests, and concierge preferences

• Aircraft selection and charter specifications

Financial Information

• Payment details, including credit card information processed through secure third-party payment processors

• Billing address and transaction history

Technical & Behavioral Information

• IP address, browser type, and device information

• Pages visited, time spent on site, and referring URLs

• Cookie and tracking data as described below

2. Why We Collect Your Data

We collect and use your personal information for the following purposes:

• To process and confirm charter bookings and related requests

• To comply with aviation regulations, including passenger manifest requirements set by the FAA, TSA, and international authorities

• To coordinate with aircraft operators, fixed-base operators (FBOs), ground handlers, and other aviation service partners on your behalf

• To personalize your experience and fulfill concierge and in-flight preferences

• To communicate with you regarding your bookings, updates, or changes to your itinerary

• To send promotional materials and service updates, where you have provided consent

• To improve our Site, services, and overall client experience

• To conduct market research and service satisfaction surveys

• To meet legal and regulatory obligations

3. How We Share Your Information

Eminent Airways does not sell, lease, or distribute your personal information to third parties for their own marketing purposes. However, in order to deliver our Services, we may share your information with the following categories of partners:

• Aircraft operators and charter partners — to fulfill your booking and ensure safe flight operations

• Fixed-base operators (FBOs) and ground handlers — to coordinate departure, arrival, and ground logistics

• Regulatory authorities — including the FAA, TSA, CBP, and international equivalents, as required by law

• Payment processors — to securely process transactions

• Concierge and hospitality partners — to fulfill special requests made on your behalf

• Technology and CRM service providers — who assist us in managing client communications and our Site

All third-party partners are required to handle your data securely and only for the purposes for which it was shared.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of service delivery, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

4. Safeguarding Your Data

Eminent Airways is committed to protecting your personal information. We employ industry-standard security measures, including encryption, secure servers, and access controls, to safeguard the data we collect against unauthorized access, disclosure, alteration, or destruction.

While we take every reasonable precaution to protect your information, no method of transmission over the internet is completely secure. We encourage you to take appropriate steps to protect your own personal information as well.

5. Cookie Policy

Our Site uses cookies to enhance your browsing experience. Cookies are small data files placed on your device that help us analyze web traffic, understand which pages are most useful to visitors, and customize content to your preferences.

By continuing to use our Site and agreeing to our cookie policy, you consent to our use of cookies. The data collected through cookies is used for analytical and personalization purposes and is not used to gain unauthorized access to your device or data. Once the data has been used for statistical analysis, it is removed from our systems.

You may disable cookies at any time through your browser settings. For detailed guidance on managing cookies across various browsers and devices, please visit www.internetcookies.com.

6. Retention of Your Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Travel and booking records may be retained for extended periods in accordance with aviation regulatory requirements.

7. Links to Third-Party Websites

Our Site may contain links to external websites. Eminent Airways is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit through links on our Site.

8. Your Rights & Restricting Use of Your Data

You have the right to request access to, correction of, or deletion of your personal information at any time, subject to applicable legal and regulatory requirements. You may also restrict our use of your data by:

• Opting out of promotional communications at any time by clicking the unsubscribe link in any email we send

• Contacting us directly to update your preferences or request deletion of your data

• Leaving optional data fields blank when completing forms on our Site

To exercise any of these rights, please contact us via the information provided on .

9. Children's Privacy

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will take steps to remove that information promptly.